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Training Opportunity for 2011
The SU Labor Management Committee (LMC) has arranged another great training
opportunity for SU members.
We hope you can arrange to attend this year.
BreakThrough Conflict™
Presented by Peter & Susan Glaser
§ The Hidden Dimension of Human Communication: Participants gain an
understanding and control of the dynamics which fuel human issues that result in
misunderstanding, conflict and loss of trust.
§ Responding to Criticism: Participants learn a 4-step model to convert
defensiveness and blame into insight and understanding.
§ Raising Delicate Issues: Participants learn a 5-step model to raise difficult
issues without evoking defensiveness.
§ The Power of Gratitude and Recognition: Participants learn a 4-step model to
notice and reinforce positive performance.
§ Perception Checking: Participants learn a 4-step model to clarify perceptions
before making assumptions.
LOCATIONS/VENUE
Juneau: May 17, 2011 Juneau Arts & Culture Center Main Hall 350 Whittier Street
Juneau, AK 99801 Session begins promptly at 9:00 am and ends at 4:00 pm.
Anchorage: May 18, 2011 The Alaska Zoo Gateway Hall 4731 O’Malley Road
Anchorage, AK 99507 Session begins promptly at 9:00 am and ends at 4:00 pm.
Fairbanks: May 19, 2011 The Westmark Hotel Yukon Banquet Room 813 Noble Street
Fairbanks, AK 99701 Session begins promptly at 8:30 am and ends at 3:30 pm.
HOW TO REGISTER
Juneau Session: Contact APEA staffer Glendia Malaby 907-586-2334
gmalaby@apea-aft.org
Anchorage Session: Contact APEA staffer Alana Reese 907-274-1688
areese@apea-aft.org
Fairbanks Session: Contact APEA staffer Al Agee 907-456-5412
aagee@apea-aft.org
Coffee and muffins will be provided in the morning; soda and cookies in the
afternoon. Water available all day.
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Article 20.I of your collective bargaining agreement
establishes a training committee with an annual budget of $50,000. Each year the
committee endeavors to find training that best meets the needs of the
membership.
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